Technical Support Engineer - Field Based H/F/X

[Internal Opportunity] Technical Support Engineer - Field Based H/F/X

Are you looking to grow or to develop new skills within Hager Group? An opportunity has just come up within the Sales department. What if this was your chance to explore a new field, grow your skills, and thrive in a new role? Dare to apply and join your new team.

Based at our Telford offices and working as part of the Project Support Centre Team, you will help deliver a market leading, field based Technical Support Service to our Sales Teams and Customers for electrical installation system products. When not providing support in the field, you will assist the Technical Support Department by handling phone based inquiries related to our electrical product range.

What you will do?

•    Deliver on-site electrical support services, including equipment erection, testing, modifications, and rectification work
•    Provide nationwide telephone-based technical support for our electrical products, ensuring a high-quality customer experience when not deployed in the field
•    Assist sales teams and customers by supplying accurate technical specifications and guidance on product selection
•    Act as a technical expert during sales visits, providing support to the sales team and building trust with customers

What about you?

Completed an electrical apprenticeship or have similar on site practical electrical experience.

•    City & Guilds Level 3 in Electrical Installation
•    18th Edition Wiring Regulations (BS7671) certification
•    Full UK driving licence and relevant ECS Gold Card
•    Experienced in working in a site environment
•    Customer driven and great communication skills

Interested in joining a team of passionate experts?

To learn more, contact Darren POULTON, the manager of this amazing team straight away.

They can’t wait to share their expertise and take on new challenges together with you.

Be bold, the power of internal mobility is in your hands: once your application has been submitted and your manager has been informed, our HR team will contact you for an initial interview with the hiring manager and the HRBP of your future position. 

(Re)discover our Internal Mobility Charter: the commitments of the company and its employees.